externe Seminare


SAP

Nummer 587
Titel SAP Customer Relationship Management (CRM) Einstieg/Überblick
Kategorien
SAP
Ziel
Inhalt - CRM und das SAP CRM-System.

- Customer Relationship Management.

- Die Architektur von SAP CRM.

- Die CRM Basics.

- SAP CRM-Applikationen.

- Internet Sales.

- Telesales (Customer Interaction Center).

- Das Service Interaction Center.

- Der Mobile Client in SAP CRM.

- Marketingplanung und Kampagnenmanagement.

*SAP's CRM solution includes several modules that support key functional areas:
SAP CRM Sales
SAP CRM Marketing
SAP CRM Service
SAP CRM Analysis
SAP CRM Interaction Center
SAP CRM Web Channel (which includes E-Commerce, E-Marketing and E-Service)
SAP CRM Partner Channel Management
SAP CRM WebClient
SAP CRM Investigative Case Management (ICM)
Teilnehmer
Termine Tagungsplanung
Referent MKT, Malberg
Planung 2 Tages-Seminar
Sonstiges
Preis 649.99 Euro zzgl. MwSt. pro Tag und Teilnehmer
CD kaufen Skript kaufen